Kitchener HVAC Pros ("we," "us," or "our"): we built this website to make requesting home comfort services simple, and that starts with being clear about your data. The sections below outline what personal information this site collects, why we collect it, how it is protected, and the choices available to you.
Information We Collect
The quote request form on this site asks for the details we need to help you: your name, phone number, email address, the property or service address, and a short description of the work you have in mind. You supply this information voluntarily, and we only receive what you choose to type in.
How We Use Your Information
We keep the uses narrow and practical. Information from your request supports communication about that request: replies to your questions, quotes for the work, appointment reminders, and coordination of service visits. Your details are never used to build advertising profiles, and we make no exception to this rule.
How We Protect Your Information
Safeguards are applied at every stage. We maintain appropriate technical and organizational measures around the information we hold, limit access to the small circle of people involved in your service, and dispose of records responsibly once they are no longer required. Selling personal information plays no part in what we do.
How Cookies Work Here
Cookies are small text files placed on your device when you visit. On this website they serve humble purposes: keeping the site operational, smoothing your navigation, and supporting the measurement of site usage. Should you prefer to refuse them, most browsers offer controls for clearing or declining cookies, with the trade-off that certain conveniences may disappear.
How Usage Is Measured
We measure how this website performs using lightweight, privacy-respecting analytics. The data involved is aggregate in nature: which pages are visited, roughly where visitors come from, and general device categories. Nothing in this measurement identifies you personally, and we use the findings only to make the site more useful.
Your Privacy Choices
Control over your personal information stays with you. You may ask us to access it, update details that have changed, erase your file, or stop using your contact information for follow-ups. Reach out at any time through the channels listed below, and allow us a reasonable period to complete your request.
Contact Us
For anything related to your privacy, from a quick question to a formal request concerning your records, the fastest route is a direct message to our office, and the details you need to do so are right here:
Kitchener HVAC Pros
Email: [email protected]
Kitchener, ON